All reservations at Carina Retreat Resort are subject to availability and are confirmed only upon receipt of a valid booking acknowledgement from our reservations team. We recommend securing your stay in advance, particularly during peak wildlife seasons in Sasan Gir, to ensure your preferred room type and dates are available. Please ensure that all guest details provided at the time of booking are accurate, as these will be used for check-in verification and correspondence.
Cancellation and refund eligibility is determined by the rate plan selected at the time of booking, and guests are encouraged to review the specific terms attached to their reservation before confirming. Requests for cancellation or modification must be submitted in writing to the resort and are processed in the order they are received. Refunds, where applicable, will be returned via the original payment method within a reasonable processing period.
Standard check-in and check-out times apply at Carina Retreat Resort, and guests are advised to confirm these times with our team prior to arrival to allow for seamless room preparation. Early check-in and late check-out may be arranged subject to availability and may attract an additional charge at the discretion of the resort. A valid government-issued photo identification document is required from all guests at the time of check-in.
Carina Retreat Resort accepts payment in the forms communicated at the time of booking, and full or partial settlement may be required to secure a reservation depending on the rate plan selected. The resort reserves the right to pre-authorise a credit or debit card upon check-in to cover any incidental charges incurred during the stay. Any outstanding balance must be settled in full prior to check-out.
Guests are expected to conduct themselves in a manner that is respectful of fellow guests, resort staff, and the natural surroundings of Sasan Gir, which is a protected wildlife area subject to local conservation regulations. Carina Retreat Resort reserves the right to request the departure of any guest whose behaviour is deemed disruptive, unsafe, or in violation of applicable laws or resort policies, without obligation to provide a refund. The resort accepts no liability for loss, theft, or damage to personal belongings, and guests are encouraged to make use of any secure storage facilities available during their stay.
As Carina Retreat Resort is situated in the ecologically sensitive region of Sasan Gir, guests are required to comply with all guidelines issued by local forest and wildlife authorities, including those relating to safari conduct, noise levels, and waste disposal. Any interaction with wildlife outside of officially sanctioned activities is strictly prohibited and may result in legal consequences under applicable wildlife protection laws. The resort is committed to responsible tourism and asks all guests to support our efforts to preserve the natural heritage of this remarkable destination.
Carina Retreat Resort collects and processes personal information provided by guests solely for the purposes of managing reservations, delivering guest services, and fulfilling legal obligations, including those required by local hospitality and tourism regulations. Guest information will not be shared with third parties except where necessary to complete a booking, comply with legal requirements, or protect the safety and security of guests and staff. Guests who wish to access, update, or request deletion of their personal data may do so by contacting the resort directly.
